News Letter
 
UNITED SERVICES CLUB
NEWSLETTER   September 2017
 
   
Dear Members,
   
1. At the very outset, the club wishes to thank everyone for a whole hearted participation in the August Evening held on 26 Aug. Thank u all so very much for making the event a success.
   
2. Dandiya Raas. The club has planned an event for the members in the month of September too in the form of Dandiya Raas. For all those who missed the dance floor in August, and for all those who wanted to wear their dancing shoes for a little more time should be able to fulfill their desire with this forthcoming event, the details of which shall be intimated shortly. And, as always, the club remains committed to deliver the best of services for making it a memorable evening. So, get your dancing shoes ready along with that dress which your hubby/ mama requested you to wear only on the dance nights!!!!!!........ The club promises to enchant you till you drop…… !
   
3. Promenade Rendezvous. Moving on from here, it is a blessing that we have been showered with a good monsoon season. Despite torrential rains and a lot of flotsam / jetsam being washed ashore we tried to keep the promenade spick and span for everyday usage. It was heartening to see members enjoying their morning and evening walks. We expect rains in September as well, but let the rains in no way dampen your spirits of the morning and evening rendezvous with the promenade, the attraction of which we further intend to augment by adding more recreational facilities in the promenade area.
   
4. Happy Birthday MessagesTThe club has an ongoing process of wishing all the members of the club a very happy birthday by way of an SMS from the club on their big day. As much as we want to also gift you a birthday cake on your birthday, the same does not fit into our finances thereby restricting us to forward our best wishes only. But please be assured that these wishes from the club come straight from our heart, and we wish each and every one of you success, prosperity, happiness, peace of mind, and many more accolades on your big day and for all times to come.
   
5. A Few Areas of Concern. May I also take this opportunity to inform the members about a few things which the club expects from you to better the services in the club. First, is the issue of parking your vehicles in the designated parking areas . This needs no amplification as it can be easily perceived that your wrong parking adversely affects the parking of vehicles of other members in addition to inconveniencing a lot of people. Please do not force the club to start charging parking fines to the members to streamline this issue as the club feels that it is derogatory to fine such an accomplished set of members of this prestigious club on a small issue like parking. Second, is the issue of old membership cards. All members are requested to ensure that theirs, and their dependants cards are the new ones issued by the club. The old cards are not being accepted at any facility of the club. Hence, all members are requested to be in possession of new cards to avoid any embarrassment in respect of non permission to use the club facilities.
   
6. A Word Of Caution. It has been observed that the some members get into an argument with the club staff over some issue or the other either at the reception or while being served subsequently. Members may please note that the club staff follows the directives issued to them by the Management, and hence getting into any altercation with them is unwarranted and uncalled for. The club rules are simple and laid down. Members are expected to be aware of the rules and follow them. There have also been instances when the data sheets of the members are not updated/ incorrect, thereby leading to unnecessary arguments over the age of their children etc. Please ensure that all data pertaining to you and your family is correctly updated in the records of the club. May I request all the members to avoid getting into any altercation with the club staff. However, in the event of any unpleasant situation, the member is requested to speak to the Secretary whose telephone number is available at the reception.
   
7. Speeding of Vehicles. TThe road through the Golf Course inside the club Annexe is narrow. The pedestrians also use the same road. Therefore, in the interest of safety, the speed limit inside the club is 20 Kmph. Members are requested to abide by the speed limits. Also during night time the head lights should be dipped. For chauffer driven vehicles, members are requested to instruct the same to their drivers.
   
8. Events of the Month.

(a) Dandiya Raas wwill be held on Saturday, 16th Sep, 8.30 pm onwards at Annexe.

(b) Tombola every Sunday at the Main Club 11 AM onwards. Bumper Tombola will be played on 24 Sep 17.

(c) Dance to the tune of Roney Gomes every Sunday evening at the Annexe.
   
9. A few general points are enumerated in the succeeding attachment to this news letter. All members are requested to go though the same to keep themselves updated on various issues pertaining to the facilities and timings of various activities in the club.
   
10. In conclusion, wishing you all the very best and looking forward to your continued interaction with the club including suggestions to make this club more vibrant, and the facilities more meaningful and enjoyable for each and every one of us. Thanking you all once again.
    (GS Khera)  
Commodore
Secretary   
  Place: United Services Club, Mumbai
Date : September 2017
   
   
General Points for Information
   
1. Classes. The following classes are presently being held in the club:-
 
  (a) Fitness by Mrs B S Poornima
  (b) Zumba Classes by Mrs Rupali Barve
  (c) Yoga by Mrs Manisha Soni
   
  Members desirous of joining the above classes may contact Mrs B S Poornima, Mrs Rupali Barve and Mrs Manisha Soni on mobiles 09869710585, 09966330412 and 09619967171 respectively.
   
2. Weekly Closing of Main Club and Annexe. All Club facilities for weekly off will be closed on days mentioned against each:-
   
  Golf and Annexe : Monday
  Main Club : Tuesday
   
3. Swimming Pool. In order to carry out maintenance of the pool, swimming pool will be closed from 1400 to 1600 h everyday. The following timings will be followed:-
   
  (a) Members, Spouse and – 0630 – 1400 h
    guests above 18 years 1600 – 2030 h
     
  (b) Dependents and guests - 0630 – 1400 h
    below 18 years 1600 – 1845 h
   
  (c) Tuesday - Closed
   
4. The club would like to reiterate a few issues for the benefit of members. The same are enumerated in the succeeding paragraphs.
   
  Payment of Bills. Members are requested to maintain a minimum of zero balance account with the club.
   
  Updating of Mobile and Email ID. Our endeavour to reach out to members through SMS and e-mail will only be successful if members update their mobile numbers and e-mail IDs with the club. Members are requested to intimate the clubs IT operator, Shri Shabaz Khan, on Mobile No 09029248255 regarding their mobile nos and email Id. This will enable keeping the members updated on the latest events of the club.
   
  Singing on Chits. Members are requested to write their Name in full, Membership No and Welcome Chit No to avoid billing errors.
   
  Club Web Site. Members must visit the club website to know about their bill details. The ‘Member Login’ page gives complete details of your current and previous monthly bills. The ‘Bill Details’ Section shows you a complete breakdown of F&B items consumed by you with their price. Your latest balance is also shown. Option for online payment appears on the page in case there is a negative balance in excess of the permissible limit.
   
  On Line Payment. Members may please note that following rates of transaction processing fee will be applicable for on time payment:-
   
  (a) Net banking transactions
    (i) HDFC Bank, ICICI Bank, AXIS Bank, SBI and Associate Banks. 1.90% of Customer Payment Amount.
    (ii) All other banks. 1.75% of Customer Payment Amount.
   
  (b) Amex / Diners card based transactions. 3% of Customer Payment Amount.
   
  (c) Mobile wallets / Cash card based transactions. 2.50% of Customer Payment Amount.
   
  (d) Service Tax and other tax / taxes if applicable, will be charged in addition.
   
  (e) Transaction fee is subject to a minimum of Rs. 10/- per transaction.
   
  Procedure for Online Payments
   
  (a) Go on website: www.usclub.co.in
  (b) Login by membership number.
  (c) Password (by default 123)
  (d) Update Profile.
  (e) Monthly billing – select “month”
  (f) If debit – select “ pay now”
  (g) Charges will be displayed.
  (h) Select “pay now” (to pay by debit/credit card). You can increase this amount manually by erasing it on your screen and entering the enhanced figure to maintain a positive balance account
   
  Dress Regulations. Please follow the simple rule of being formal rather than casual. Dress Regulations are laid down in Club Bye Laws 15. Slippers are not allowed in the club as foot wear for anyone.
   
  Dress not Permitted. Chappals, pathan shoes, kurta-pyjama, dhoti-kurta, round neck tee-shirt, sneakers.
   
  Swiping of Debit / Credit Card. The club has gone out of its way to approach SBI higher management with a view to reduce/ zeroise the convenience charges charged to members whenever they swipe their debit/ credit cards to make any copayment to the club. The Management of SBI has been magnanimous in giving a ruling to this in the clubs favour. Henceforth, no convenience charges will be charged by SBI on swiping the SBI debit card for making any payment with the club. A small amount of only 0.10 percent will be charged as convenience charge whenever any other bank debit card is swiped in the SBI swiping machine. Swiping of any credit cards will entail a charge of only 0.95 percent as convenience charge. This has been agreed to by the SBI Senior Management and has been implemented wef 20 Jul 2016.
   
  NEFT. The club has successfully tied up with the State Bank of India in commissioning yet another mode of money transfer by NEFT. This is one of the most economical and convenient way of money transfer for making bill payments or paying subscription or clearing any outstanding payments/ bills electronically. It may also be pertinent to mention here that the club initially discouraged cash payments and now has stopped all cash transactions across the counter for paying any bills. NEFT is one more step towards ensuring the clubs resolve to have a cashless setup.
   
  No Smoking Zone. A NO SMOKING ZONE has been enforced at the Annexe and Main Club. Smoking, however, is permitted at areas indicated below:-
   
  (a) Main Club - On lawn just outside the Main Bar.
(b) Annexe - In the Canopy Area excluding the Children Play Area.
   
  Club Membership Card. All members and their dependents are requested to carry and swipe their new membership cards at the entrance of the Main Club and Annexe. Entry into the club without a valid membership card will not be permitted. Also, the old cards will not be honoured.
   
  Helpers. The club prohibits the presence of personal security/bodyguards, ayahs and attendants anywhere in the club premises. Signing them in as ‘guests’ is strictly not permitted. Infirm members requiring help may please speak to the Secretary in this regards.
   
  Drivers. Drivers are permitted only in the parking area for chauffeur driven cars.
   
  Feeding Strays. Feeding of stray dogs / cats within the club premises is strictly prohibited. The dogs may be fed at the ‘dog feeding point’ only.
   
  Sound Levels. Members may kindly note that music and use of PA equipment, when permitted, for all private parties in the club is to stop at 10 pm sharp. The volume is not to exceed permissible levels as it disturbs other members and residents staying in the proximity of the club. As a thumb rule, the music should be audible within the immediate venue only.
   
  Golf Safety. Golfers play till sunset on all days except Mondays. Walkers are cautioned not to enter and walk on the fairways before sunset as it is very dangerous. When you are driving in the Annexe please stop and check if a golfer is teeing off before you proceed. This is in your own interest. Members are also requested to educate non golfers in their circle of influence about the dangers of a flying golf ball.
   
  Signing in of Guests. The request to sign in their guests at the entrance of the Main Club and Annexe has been repeatedly made to the members. Guests are not to be taken in without being signed in, under any circumstances. Dependents are not permitted to sign in guests. The Managing Committee has directed that violation of this rule on the first occasion will invite a warning letter from the Secretary. On the next occasion, membership will be suspended for six months.
   
  Entertaining of Foreign Nationals. Entertaining foreign nationals in the club without prior permission is strictly prohibited. There is a well laid out procedure to take permission of the Command for entertaining foreign nationals. Members are to take the requisite form from the Secretaries office and submit the same with requisite documents atleast a fortnight prior to the date of entertaining your foreign friends. The club liaises with the Command to request for all such approvals. It is reiterated that any foreign national can visit the club as a members guest only if this approval has been accorded by the Command and the conduct of this guest whilst in the club is the sole responsibility of the host member.
   
  Adhering to Club Timings. Working of staff is designed in a manner so that services can be provided within the promulgated club working hours only. When the staff is detained overtime it adds unnecessary financial burden on the club which can be avoided. Members and their dependents are therefore requested to strictly adhere to promulgated club timings.
   
  Discipline. It is informed with regret that there are instances of poor discipline when it comes to adhering to club rules like dress regulations, carrying club membership cards, parking, signing in of guests, not feeding stray dogs and following club timings etc. Members are requested to strictly adhere to the rules. Club staff is directed to bring infringement to the notice of members immediately. Kindly do not get into arguments with the duty staff nominated to ensure that rules are being followed as they are doing so on directions of the Managing Committee.
   
 
 
Latest News

The much awaited online payment has been
operationalzed.
Processing fees as follows subject to minimum Rs 10/- per transaction.

(1) Net Banking
transactions.


(a) For HDFC, ICICI, AXIS, SBI & associate bank : 1.75%

(b) For all other banks : 1.25%

(2) Visa / Master Credit Card : 2.00% of Customer Payment Amount

(3) Visa / Master Debit Card/ RuPay/ Direct Network / UPI Transactions:

(a) Upto Rs. 1000/- : 0.25% of Customer Amount

(b) Above Rs. 1000/- but up to Rs. 2000/- : 0.50% of Customer Amount

(c) Above Rs. 2000/-: 1.00% of Customer Amount

(4) Amex / Diners Card : 2.75% of Customer Amount

(5) Prepaid / Mobile / Bank wallets & Cash card : 2.50% of Customer Amount

(6) UPI / BharatQR – as per the Debit and Credit Card commercials mentioned above

Service Taxes & other Govt. levies, as applicable would be charged on the above.

FACILITY EXISTS FOR DEPOSITING CASH/CHEQUE IN US CLUB ACCOUNT OF MEMBERS THROUGH ICICI BANK BRANCH IN INDIA. MEMBERS MAY DOWNLOAD ‘PAY IN SLIP’ FORM. CLICK HERE FOR DOWNLOAD.

OLD CARDS ARE NO MORE VALID IN THE CLUB. MEMBERS NOT IN POSSESSION OF NEW CARDS TO APPROACH CARD SECTION IN MAIN CLUB FOR NECESSARY ACTION. PLEASE AVOID EMBRACEMENT TO ALL CONCERNED DURING CLUB VISITS.

Members may view personal information regarding billing, correspondence etc after login. To login , enter user name (eg: A-2222 AF, B-3333 AFP, C-3333 CIVILIAN, SOC-4444). Members are requested to change their password after first login.

To receive Emails and SMS alerts all members are requested to Log In and using the ‘Update Profile’ option send us your latest contact details.

Please see Newsletter for November 2017

Reiterating Some Ground Rules

Members are informed that the club emphatically prohibits the presence of personal security / bodyguards, ayahs and attendants anywhere in the club premises. Signing them in as ‘guests’ is strictly not permitted.

Drivers are permitted only till the parking area.

Dog attendants, in
possession of a valid security pass are permitted, only in the area earmarked for exercising dogs.

Feeding of strays within the club premises is strictly prohibited. They can be fed at the ‘dog feeding point’ near the Golf workshop.

Music and use of PA equipment, when permitted, for all private parties in the club is to stop at 10 pm sharp. Members who have booked parties earlier may kindly note this. The volume is not to exceed 80db as it disturbs other members as also residents staying in the proximity of the club.

Golfers play till 6.30 p.m. on all days except Mondays. Walkers are cautioned not to enter and walk on the fairways before 6.30 pm as it is dangerous. When you are driving in the Annexe please stop and check if a golfer is teeing off before you proceed. This is in your own interest.

Members are requested to strictly adhere to this rule. Violation of above rules on the first occasion will invite a warning letter from the Secretary. On the next occasion, membership will be suspended for six months.

All Club Facilities For Weekly Off Will Be Closed On Days Mentioned Against Each:-

Main Club : Tuesday
Golf And Annexe : Monday

Any Armed Force Member Who on Retirement Does Not Convert His Membership Category From Service To Retired (AF To AFP) Within 90 Days of Receipt of P.P.O. Will Be Charged Interest of 2 ½ Percent Per Month on The Balance Amount. Thereafter Till Date of Application.

FOLLOWING CLASSES ARE CONDUCTED BY WELL RENOWNED TRAINERS IN CLUB.

FITNESS CLASSES - MRS. B S POORNIMA MOBILE NO. 09869710585.
YOGA - MRS. MANISHA SONI MOBILE NO. 07506076165.

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